Browsing by Author "Iddir, Imen"

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    Quality Management and Sustainable Development : Links and Organizational challenges. Case of ENIEM
    (Université Moulud Mammeri, 2024-09-12) Iddir, Imen
    This master’s thesis explores the relationship between Quality Management System (QMS) and Sustainable Development within the context of ENIEM, a key player in the Algerian home appliance industry. The study aims to determine the impact of implementing a QMS on ENIEM’s sustainable development. It examines the theoretical framework of quality management, the links between quality management and sustainable development, and the specific application of these principles at ENIEM. The research methodology includes a comparative analysis of QMS achievements during two periods (2014-2017 and 2020), considering significant events like the COVID-A9 pandemic. The findings highlight the challenges and successes in integrating sustainable development within a comprehensive quality management approach at ENIEM.