Business Commination Barrriers Faced by British and Algerian Staff in Sonatrach BP Equinor Association Located in In Salah Gas, Hassi Messaoud, (Ouragla, Algeria)
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Date
2022
Authors
Journal Title
Journal ISSN
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Publisher
Mouloud Mammeri University OF Tizi-Ouzou
Abstract
This study investigated the communication barriers faced by British and Algerian staff in
Sonatrach BP Equinor Association located in In Salah Gas, Hassi-Messaoud, in the province of
Ouargla. Four main objectives guided the study. First, the study sought to determine whether
British and Algerian workers in Sonatrach BP Equinor Association encounter communication
barriers. Second, it attempted to identify the barriers that interrupt business communication
between British and Algerian staff. Third, it intended to investigate the impact of these barriers
on communication. Fourth, it strived to identify the strategies used by British and Algerian staff
to overcome these barriers. Our research relied on Newman and Ober’s book entitled “Business
Communication: In Person, in Print, Online” (2013) as a theoretical framework. In order to
collect and analyze data, the qualitative method was used. Data were collected using
synchronous online interviews conducted with ten British and fourteen Algerian workers. The
obtained findings were analyzed using Qualitative Content Analysis. The results revealed that
the participants face both verbal and nonverbal communication barriers and that these barriers
disrupt the communication process among colleagues. The findings also exposed some remedial
strategies suggested by the interview participants to overcome these communication obstacles
Description
61p. ; 30cm.+(cd)
Keywords
Algerian and British staff, Business Communication, Communication barriers, Effective communication, Sonatrach BP Equinor Association
Citation
Didactics of Foreign Languages